State Farm® Insurance Agent Bill Matchell

"It is always a pleasure to talk to the wonderful people at Bill Matchell’s office! Jessica May was very helpful with all my questions and she is always so friendly and knowledgeable!"

"We have insurance with State Farm Insurance for 40 years and the Bill Mitchell We were the best! I had a difficult problem I need help with and Karla understood what i needed to solve it. I would Redmond them to anyone in the Gainesville area Janet"

"I have come to have minimal expectations when I contact an insurance office. Today they like to throw you into the "answering room". You get "the next available" person to help you. That was not my experience in calling this office. My conversation and following contact with Karla always had a personal touch. I appreciated her hearing me and taking care of me. What a great asset for Mr. Matchell and State Farm!"

"Jessica, Karla and the whole team are excellent to work with. They were very accommodating for our initial homeowners underwriting process, as well as subsequent revisions we've had to make. Highly recommend."

"Just purchased a new car and Jessica May provided her usual excellent service in getting our insurance transferred from our truck to the new car. I've been working with Jessica for several years and she has always taken good care of us."

"Karla Kirkland is the absolute best! She always answers us in record time to get us whatever we need, and on top of that, she is so friendly and can tell cares about us. We are so grateful we found her for all of our insurance needs!"

"Lisbeth assisted my husband in getting reasonable and affordable life insurance. I appreciate how she accommodated to our schedule and kept in contact. She explained thoroughly the policy and answered all of our questions. 10/10 would recommend."

"Lis has always been super helpful and doesn't hesitate to answer any questions I may have about renters and home owners insurance. She always goes above and beyond and I'm super thankful to work with someone as through and kind as she is."

"Hi Ms.Kirkland, I wanted to thank you for your professionalism and pursuit to keep my business. It's a pleasure to have people whom actually are passionate about people's well being. You're definitely answering your calling. Sincerely, Darla Forrester"

"They are friendly, caring they meet all of my needs and expectations. It’s a pleasure having them as my State Farm agents Thank you Kristin"

"Terrible experience start to finish. I wish I changed companies immediately"

"I never hesitate to contact Bill Matchell's office, particularly Karla Kirkland, whenever I have a question regarding our insurance. Karla and the rest of Bill's staff are always courteous, quick, attentive, and efficient. It does not matter whether I email, call, or stop by their office, I always meet the same friendliness and willingness to help."

"I just spoke with Jessica be from State farm today. She was an asp salute pleasure. She helped me work through all my insurance issues and kept me well informed on everything and help me through the process. She’s a great member of your team. Thanks, againJessica🙂 Sincerely, Marissa Belanger"

"The folks at Bill Matchell's State Farm office are great. Both on the phone and in person. I talked to Jessica a few times on the phone and text and she helped me out understanding the homeowners insurance in depth. I also stopped by the office and chatted with Karla regarding car insurance and the Drive Safe and Save program. She made some suggestions that reduced our premiums. Thank you ladies!"

"Debbie and Bill went to extraordinary lengths to meet my insurance needs. Not many would put in that kind of effort. Top notch. 6 stars if I could give them!"

"Mellissa was very helpful and courteous in helping us find out how to save some money since we went from two people driving to one."

"Lis is a great insurance agent. She is always helpful and informative. She reviews and gives the best options for your well being. Her customer service is top notch and has communication skills. She earned my highest recommendation."

"Melissa was so very quick & helpful with my insurance needs."

"Lis from State Farm was terrific from the momen we contacted State Farm about our accident. It’s refreshing to still get top notch personal customer service when many other businesses are not delivering the same level of service. Insurance companies' staff have challenging jobs because many times their customers are stressed due to life events, but Lis was awesome and provided a sense of calm in my chaotic time."

"Great customer service. Madison is very helpful. Great prices."

"I had a great experience with Madison from State Farm. She was kind, thorough, patient, and flexible with me. I wanted to make theoretical adjustments and see how the premiums differed based on those varying coverages. She adjusted what I wanted and gave valuable feedback. Because of her customer service, I’ve already recommended State Farm to a few friends. Thank you!"

"I have been most impressed with Karla Kirkland’s attention to detail and follow through. I highly recommend her for your next insurance agent!"

"Great staff and very helpful service! Madison is very helpful in communicating information."

"Karla Kirkland has gone the second mile for us this year, both with a snafu with the DMV on registration on one of my cars. She has done the same with updating covering for our home with a revised wind mitigation on our roof. She has done this year after year for us."