State Farm® Insurance Agent Bill Matchell
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Aretina Williams
October 28, 2026
"Mrs.Karla is an amazing agent, she was very helpful in regards to setting up my car insurance and making sure that I had understood everything that need to be done. Continue to be you!!!!"
"Aretina, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
Belinda Auck
October 27, 2026
"Personnel have been pleasantly courteous and knowledgeable throughout the initial inquiry phase. Communication clear, concise, and reassuring. Assured needs were adequately met without pressure of upselling."
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Lorraine Dale
October 26, 2026
"The service was excellent, the price was great, and the response time was amazing. Jessica is a fantastic agent! Very professional, friendly, and responsive throughout the entire process. She made everything easy and stress-free. I highly recommend Jessica to anyone looking for great service ."
"Thanks Lorraine!"
Mike Chasteen
October 23, 2026
"Jessica was very kind and informative!"
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Billy Washington
October 12, 2026
"Kayla was very patient, very knowledgeable, and very attentive she deserve a fat raise😊💕"
"Thank you so much for the 5-star rating, Billy! I truly appreciate your support and am always here if you have any questions or need anything. Feel free to reach out to my team and I anytime. - Your State Farm Agent, Bill Matchell "
Diane Hyland
October 7, 2026
"Debbie Reeves was fantastic! Debbie explained in great detail all the benefits of my auto policy coverage."
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
Robert Shapiro
October 6, 2026
"Very easy to talk to the insurance agent. And they actually talked that I can understand what they say I understood their language. Was very relaxing to me"
"Robert, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
Amanda Sotto
October 6, 2026
"I spoke to Karla Kirkland to cancel my renters insurance and thought I would be sent through hoops but it was literally 5 seconds and in about an hour I got a confirmation email about my cancelation!"
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Gainesville. "
Rania Gollakner
September 25, 2026
"Karla helped me set up home insurance in a new home. She was helpful, professional, took the time to explain everything clearly and thoroughly, and followed through on every promise deliverable. It's rare to find such work ethic and customer service anymore, but Karla is an example for everyone."
"Rania, thank you for the amazing review! Our Gainesville insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Bill Matchell, your State Farm Agent "
Kurt Seaburg
September 17, 2026
"Karla has been incredibly helpful in assisting me with my auto insurance policy, great attention to detail, always available to answer any questions or concerns. And switching to State Farm from Progressive will save me hundreds annually with better coverage. They really are like a good neighbor. And their web site is amazing, and you can actually speak to someone locally. Highly recommend!!"
"Thank you so much for the 5 stars, Kurt! We truly appreciate your feedback and are always happy to help whenever you need us. "
Luke Vescovi
September 14, 2026
"Lis has been incredible for my family and business. One thing I value more than anything is urgency and speed of execution. This is Lis to a T. She is pro-active to situations rather than re-active which allows me to focus on my business. Having someone like her is an asset. I really appreciate the continued business partnership we have now and moving forward."
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Gainesville insurance team. "
Revonda Emerick
September 10, 2026
"Great service"
"Revonda, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Gainesville. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Bill Matchell and Team "
Beaver Twist
August 19, 2026
"This review covers many years of being a part of the Matchell State Farm family. Each member has shown the greatest of professionalism and one person has been my special "go to" and I am always treated the same and always specific and complete information has been provided, thank you Karla."
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
angel cortes
August 17, 2026
"Muy eficiente amable"
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Gainesville. "
Pat Purmort
July 31, 2026
"Worked with Karla today. She’s knowledgeable, professional - as are the whole team!"
"Hi Pat, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Bill Matchell’s team. Please reach out to us if any questions come up! - Bill Matchell’s Insurance Team "
Isaac Dorton
July 28, 2026
"Debbie at State Farm was personable, knowledgeable, and thorough. She took the time to go over all my options and made sure I was well informed before making any decisions. Her help was extremely valuable. I hope State Farm recognizes her as an essential employee because I plan to remain in Gainesville for several more years and would not want to lose Debbie as my representative."
"Isaac, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Gainesville insurance team is always here and happy to help. "
Alyssa Clymer
July 18, 2026
"Jessica was incredibly helpful to us as we set up our new homeowners insurance and bundled auto in as well. She answers all our questions and was very responsive and accommodating throughout the process. Would definitely recommend!"
"Alyssa, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Gainesville insurance team! - Your State Farm Agent, Bill Matchell "
Connie C
July 9, 2026
"Jessica was great! She worked with me to get the perfect insurance coverage that I need at a reasonable price. State Farm is a reputable insurance agency. I look forward to working with them!"
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Bill Matchell’s Team. "
Cheryl Rhoden
July 3, 2026
"Debby was very helpful in getting me better auto insurance at a better rate. Thankful for her expertise!"
"We appreciate your review, Cheryl. We are so happy that you had such a wonderful experience with State Farm Agent Bill Matchell’s Team here in Gainesville ! "
Jennifer Stafford
July 3, 2026
"I was out of state my car was totaled by a dear and was so easy to deal with thank u"
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Cam Le
June 13, 2026
"The best sale women"
"Thank you so much for the 5-star review of State Farm Agent Bill Matchell’s Team! We deeply appreciate your kind words here in Gainesville . "
Scott Kessler
June 12, 2026
"Very pleasant to talk with"
"Thank you for your 4-star review! We are grateful for your positive feedback about State Farm Agent Bill Matchell’s Team here at our Gainesville office. "
Tiante Hall
June 12, 2026
"Jessica was very helpful and it has been a pleasure working with her !!"
"Thank you so much for the 5-stars, Tiante! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Bill Matchell’s Team anytime."
fred zausner
June 11, 2026
"Karla was great. She handled everything and best of all I saved a lot of money"
"Thank you so much for the 5-stars, fred! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Terry Pfaffly
June 2, 2026
"I am an older man and getting insurance is not one of my better talents. Deb Reeves made it enjoyable. Very able to get me through the process relatively pain free. I am happy I found her to get me through it. Thanks"
"Terry, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Bill Matchell’s Team here in our Gainesville office. "